FAQ
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WHAT IS THE DIFFERENCE BETWEEN A DECORATOR AND AN INTERIOR DESIGNER
Interior designers and decorators play distinct roles in enhancing the aesthetics of a space. Interior designers focus on both the aesthetics and functionality of a space, working with architectural elements and considering factors like layout, lighting, and color schemes. They often collaborate with architects to create a cohesive design that aligns with the client's needs and the overall structure of the space.
On the other hand, interior decorators primarily concentrate on surface-level enhancements, such as furniture, accessories, and color palettes, to bring a specific style or theme to a room without delving into structural changes or architectural considerations.
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DO YOU OFFER DESIGN CONSULTING?
Yes of course! We know that sometimes you just need a little refresh of your space and not true design work- because of this we offer a “DESIGNER FOR A DAY” option where you can hire us for a half day (4 hours) or a full day (8 hours)
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WHAT DOES YOUR DESIGNER FOR A DAY ENTAIL?
This is a great option for single room projects, or for those who want to do most of the work themselves with a little guidance from a professional!
This is a one-on-one design intensive meeting where we provide support with anything from color consultations, space planning, decor styling, and furniture selections.
Pricing:
Half day: $799 for 4 hours
Full day: $1,599 for 8 hours
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WHAT ARE YOUR MINIMUMS?
We understand that no design project is the same, however for remodel projects or furniture packages a minimum of 25 hours of design work is required.
Minimums do not pertain to new builds.
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WHAT IF I DECIDE MID-PROJECT I WANT TO ADD MORE ROOMS?
Increasing the scope is usually not a problem. Additional square footage will require a new contract, while furniture & procurement will be billed at the hourly rate.
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I LOVE MY DESIGN, NOW WHAT?
We are so thrilled you love your design, now it is time to put it in action! We do not provide the actual work, and it will solely be the client’s responsibility to find a general contractor to execute the provided design, although we are always willing to give you some referrals!
If we are only providing interior design, we will be happy to recommend you to some of our favorite craftsmen we’ve worked with in the past! You can work directly with our contacts or if you prefer, we are happy to be the liaison/project manager (please note designer hourly rate applies)
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WHEN ARE PAYMENTS DUE?
For new builds, the initial 50% design fee deposit will be due at time of contract signing. Remaining design fee will be billed to Client upon each design phase payable by Client upon receipt of invoice. Any additional hours (for hourly contracts) will be billed at an hourly rate and invoiced the first of the following month. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices more than 30 days past due will be charged a 10% late fee and all work will cease until invoice is paid. Furniture proposals are due with full payment within 7 days.
For furniture packages and room-by-room interior design services the initial 25 hours fee will be due at time of contract signing. Additional hours after 25 will be billed in 10 hour increments.
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HOW MUCH SHOULD I BUDGET FOR FURNITURE?
Furniture packages are a broad range. We typically tell our new build clients to count on 20%-30% of their construction budget for a full new furniture package. However, that being said we pride ourselves on finding wonderful, quality furniture that fits within your budget! Staple items such as sofas, beds, dining tables, and rugs we suggest investing in since they are items that don’t usually get swapped out as often as side tables and chairs might. Furniture budgets should also take into consideration the design and procurement time therefore it is a good rule to account for 12-15 hours per room of design time to curate a complete furniture package.
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CAN I SHOP ON MY OWN?
You have hired Eider Interior Design Studio to design and complete a vision for your space and we ask that you do not select items during the project without consulting your designer. After design is finalized you will have two options, we order the products for you, or if you would prefer, you can purchase items direct. If you choose to purchase items direct, you will receive a detailed specification list to ensure purchases are fit for the design, space, or budget. However, to ensure you get the best bang for your buck we encourage you to purchase all at once through our services to get you the most savings possible.
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HOW DO I PLACE A FURNITURE ORDER?
Once you receive a Proposal you have 7 days to either accept or decline the item(s). If you accept, a signed copy of the proposal or approval along with full payment is required to place an order.
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CAN I CHANGE MY MIND AFTER AN ORDER IS PLACED?
We understand sometimes minds change and we will try our best to keep you happy and will help you return any eligible items. In the event that a full refund can be attained you may cancel the order and receive a refund for the cost of the item minus any other applicable fees such as shipping or restocking. Please keep in mind that custom orders are non-returnable. Requests for returns and cancellations will be billed hourly. Design Fees and reimbursable expenses are non-refundable, even when associated with a return or cancellation.
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WHAT IS YOUR FURNITURE RETURN POLICY?
Design Hours are non-refundable. Furniture purchased through us is considered custom and is final sale and non-refundable unless delivered damaged.
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WHAT IF I HAVE CONCERNS ABOUT AN ITEM?
Please bring these to your designers’ attention immediately and we will discuss your concerns and if necessary, find a more desirable solution. The decision about what is purchased and installed in your home is ultimately yours.
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WHAT ABOUT BUDGET?
Having a clear budget is very important for the project to run smoothly and for your expectations to be met. We will work inside your budget parameters, and give you most budget friendly options when necessary. Ultimately it is up to the client to keep themselves on budget with the help of a budget review meeting with the designer and general contractor.
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WHAT ADDITIONAL COSTS CAN I EXPECT?
We do our best to give you a full cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor do occasionally happen. For a very detailed explanation of possible hidden costs read this article: https://www.capellakincheloe.com/blog/the-hidden-costs-of-interior-design
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WHAT IS THE DIFFERENCE BETWEEN A SPECIFICATION & PROPOSAL?
A Specification is a document that your designer provides with details for you to purchase an item yourself. You will pay the vendor and coordinate shipping and delivery directly. A Proposal is a document where your designer is requesting payment for items so they can be purchased on your behalf. Proposals are payable to Eider Interiors.
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DO YOU OFFER STYLING SERVICES?
Short answer, YES! We understand styling needs are always a case by case service. We offer home styling services and can use your own furniture, or you can use ours! Please contact us for more information so we can cater a styling plan specific to your needs.